As Conference & Events Executive, you will play a pivotal role in managing incoming sales enquiries, preparing tailored proposals and contracts, and delivering seamless end-to-end planning for weddings, social events, and gala dinners. You will also support the coordination of conferences and incentive events transitioned from the Sales team, ensuring a consistent and high-quality client experience across all event types. This role is responsible for owning the client journey for social and gala events—from initial enquiry through contracting, detailed planning, and handover to Event Operations, through to post-event follow-up. In parallel, you will assist in coordinating conference and incentive programs, contributing to their smooth and successful delivery. Working collaboratively with Sales, Banquets, and operational teams, you will help drive exceptional guest experiences while maximising conversion, revenue, and client satisfaction in line with brand standards. The position requires strong organisational skills and attention to detail, with responsibility for preparing and managing comprehensive event documentation, including proposals, contracts, and Banquet Event Orders. You will maintain accurate systems and records, coordinate suppliers and internal stakeholders, and ensure all financial processes, including invoicing, are completed efficiently and accurately, while consistently meeting KPIs and budget targets.
What you will bring to the role: Proven experience in events, hospitality, or sales coordination within a hotel or similar environment Demonstrated success in converting enquiries and achieving revenue targets Experience with event documentation, contracts, and financial processes (invoicing, deposits, reconciliation) Proficiency in Opera, Delphi, or similar systems Excellent organisation, time management, and attention to detail Strong communication, negotiation, and stakeholder management skills Ability to work collaboratively in a fast-paced, client-focused environment Passion for delivering exceptional guest experiences Professional, detail-oriented, and highly organised Proactive, solutions-focused, and adaptable under pressure Strong team player with the ability to work independently
Bring your passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team. Thrive in our Sofitel Brisbane Central community, with: Discounts for ambassadors, families and friends at Accor Hotels worldwide Complimentary hotel stay package to celebrate your work anniversary Secure parking in the centre of Brisbane for only $10 per day Direct access to Central train station Complimentary food in the ambassador dining room Laundered uniforms. Let your passion shine, visit careers.accor.com