Open Roles
Wells Fargo is seeking a Commercial Loan Servicing Associate to join our team in Hyderabad, India. This position plays a critical role in supporting commercial loan servicing activities for commercial products, commercial real estate, and problem loans.
Provide support for servicing activities for commercial products, commercial real estate, and problem loans. Coordinate resolution of open issues with customers and interact with internal and external customers. Provide customer service, loan and regulatory diligence, and ongoing portfolio maintenance related to low to medium complexity tasks and deliverables.
Evaluate and upload data into the systems of record. Serve as an escalation point in the resolution of client issues. Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of function, policies, procedures, and compliance requirements.
Provide guidance and training to peers. Ensure compliance with all bank policies, procedures, and regulatory requirements. Provide information to managers, functional colleagues, and stakeholders, including internal or external customers if applicable.
6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through work experience, training, military experience, or education. Strong analytical and customer service skills are essential.
NAM Shift 8:30 PM to 5:30 AM IST to support North American market operations.