The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.
Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by:
· Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.
· Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.
· Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.
· Achieving excellence through continuous quality assurance, innovation and professional development.
· Using resources judiciously and effectively.
The primary role of the Housing Support Services Case Manager is to provide brokerage of community resources, conduct one-on-one case management, on-going assessment of clients’ progress and needs, advocacy, and implementation of group activities for a formerly homeless, disabled population. The ultimate goal is to assist these individuals in maintaining their housing, obtaining and maintaining benefits and income, and providing the services and linkages necessary to prevent a return to homelessness.
NOTE: In order to ensure that our consumers receive the best possible care the candidate chosen to fill this position will be required to complete our internal credentialing and privileging process prior to a start date. The credentialing and privileging timeline is dependent on the selected candidate's submission of documents necessary for clearance. Please note that a start date will be scheduled once credentialing and privileging is complete.
Additional Requirement
Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business.
Coalition Benefits
Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage. Choice of dental insurance or discount plan. Vision insurance. Flexible spending accounts for health care / dependent care / parking expenses. Free basic life and AD&D insurance coverage. Employee Assistance Program , a problem-solving resource available to you and your household members. Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting. Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year. The effective date for your benefits will be the first of the month following your date of hire.
Essential Job Functions
Manages a caseload of clients with high-service utilization and disabilities including substance use and significant primary and behavioral health care needs. Maintain positive and co-working relationships with community partners and health providers. Works under direct supervision, with set department parameters. Works collaboratively within a team and supports collective problem-solving efforts. Support clients with a wrap-around care management model to ensure consistent communication, engagement, and supports clients through crisis or disengagement. Acts as a liaison between internal program management, client referral, and community partners. Respond promptly to crises involving residents, providing de-escalation, support, and appropriate referrals. Work with individuals to develop and implement crisis and safety plans tailored to their specific needs. Mediate conflicts helping to resolve issues and maintain positive relationships. Tracks client data, client engagement, and client outcomes. Focus on individual client outcomes. Transports clients, as needed, using a CCH vehicle or an approved personal vehicle. Accompany residents to appointments, meetings, and other necessary engagements to provide support and advocacy. Outreach individuals to assess basic needs, safety, and mental health resource needs. Builds rapport and maintains on-going professional relationships with individuals in need of services to get connected to longer-term care. Assist clients in applying for and securing benefits, such as Social Security, Medic