Reporting to the Outlets Leadership Team, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Assist Food & Beverage Servers in all aspects of the dining experience Assist guests regarding menu items in an informative and helpful way Ensure the proper set up of all side stations in the outlet Run food orders and replenish product offerings Greet, acknowledge and provide assistance to guests Follow outlet policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned
Previous experience in a similar environment Smart Serve Certification Excellent communication and organizational skills Fluent in both official languages Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (included but not limited to): Constant standing and walking throughout shift Frequent lifting and carrying up to 40 lbs Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.