Open Roles
AECOM is seeking a Billing Specialist III / Process Lead to join our Finance Services team in Bangalore. This role is responsible for performing end-to-end billing processes including invoice creation and credit note cancellation, servicing at least one or more regions.
The position includes assisting the Team Lead and supervising a team, resolving complex issues, and driving process improvements to enhance efficiency and accuracy. This role acts as critical support to the Team Lead, ensuring adherence to internal controls and compliance with organizational policies.
Manage daily activities by ensuring timeliness and meeting all required SLAs. Work closely with the team, Team Lead/Manager, and relevant offshore and onshore teams within the O2C Tower in reaching goals and accomplishing the team vision. Collaborate with internal and external stakeholders to ensure invoices are submitted to clients timely and accurately.
Distribute invoices to external clients through various platforms including mail, email, and client portal uploads. Respond to inquiries and escalate issues to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and clients. Provide guidance and training to team members.