The Sales Manager is responsible for establishing and achieving gross profit objectives on a daily, monthly, and yearly basis. They will ensure that retail and fleet unit sales produce sufficient gross profit to support the dealership's profit objectives while managing the New- and Used-vehicle Sales Departments through planning, organizing, coordinating, and measuring departmental activities. Duties and Responsibilities: Develop monthly vehicle requirements projections and establish unit sales, gross profit, and departmental profit forecasts for the immediate 90-day sales period. Conduct individual forecasting sessions with each salesperson to establish objectives for customer volume, closing percentages, time utilization, prospecting efforts, and projected income. Recommend to the Dealer procedures for advertising, sales promotions, staffing needs, compensation plans, and customer complaint resolution. Prepare and submit a weekly Plan of Action to the Dealer. Conduct daily meetings with salespeople to review results, plan activities, and provide ongoing on-the-job training and coaching to ensure adherence to prospecting programs and sales standards. Review monthly commission sheets, productivity reports, and profit performance by salesperson and department with the Dealer. Maintain balanced vehicle inventory and establish programs for moving aged inventory (new cars over 90 days and used cars over 45 days). Implement and monitor Factory Standards and customer satisfaction programs to achieve 100% Customer Satisfaction ratings. Ensure compliance with all company safety policies, procedures, and regulatory requirements.
Two years of automotive sales experience. One year in a dealership management position. Must be legally and technically able to safely operate Company and customer-owned vehicles. Must be insurable by Company insurance carrier. Ability to read and comprehend instructions and information. High school diploma or the equivalent. Excellent communication skills. Excellent managerial skills. All applicants must be authorized to work in the USA All applicants must perform duties and responsibilities in a safe manner All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
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