Open Roles
As a Store Assistant at H&M, you will play a fundamental role in creating an exceptional customer experience. You will welcome customers, guide them through the store, and support them in finding what they need while showcasing our products. Acting in accordance with our values, you will contribute to both your own success and the success of the company.
You will share your fashion and product knowledge to help customers make informed choices. You'll collaborate with your team to offer exceptional service at every stage of the customer journey. You'll ensure the sales floor and back of house are well-stocked, organized, and inviting. You'll support store opening and closing procedures and represent yourself and the brand positively during all customer interactions.
Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic store team, all roles including Store Assistants, Department Coordinators, Store Managers, Visual Merchandisers, and Administrative and Financial Analysts contribute to creating an inspiring and welcoming environment. You'll also connect with the wider area team, collaborating between stores to share insights and drive success together.
Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality through fashion. Your contributions will directly impact customer satisfaction and store performance.
We're looking for enthusiastic individuals who are passionate about fashion, customer-focused, and eager to work in a collaborative team environment in Morumbi, São Paulo, Brazil.