Reporting to the Director, Food & Beverage, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Lead the F&B Outlets team in all aspects of the department and ensure service standards are followed Handle guest concerns and react quickly and professionally To assist in recruiting and training all Outlet Colleagues Balance operational, administrative and Colleague needs Attend regularly scheduled departmental meetings Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions Have full knowledge of all Outlet menus Assist in managing the departmental budget Follow outlet policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned
Previous Food and Beverage leadership experience required Previous point of sale system experience required Computer literate in Microsoft Window applications required University/College degree in a related discipline preferred Excellent communication and organizational skills Excellent written/spoken English is required and good written/spoken French would be considered am asset Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work/scheduled for all operational hours including holidays Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to): Standing and walking throughout shift Occasional kneeling, pushing, pulling, lifting Occasional ascending or descending stairs and ramps Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.