Reporting to the Director of People and Culture, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Be a role model within the hotel and exhibit and practice professional leadership skills, which are fully aligned with our culture, values and pillars Manage the day-to-day operation of the Talent & Culture Department and T&C team, and support the implementation of Talent & Culture strategies Assist the Director of People & Culture in assessing organizational needs, developing aligned People & Culture solutions and implement strategies in the areas of employee relations, compensation and benefits, recognition, administration and Colleague wellness Provides advice on employment legislation and developments in labor laws, Employment Standards and Human Rights in California. Advance positive employee relations by building effective working relationships with all constituents Provides assistance and support with employee relations issues Promote positive Colleague relations through an environment that encourages open communication, trust, mutual respect and fun Assist Departmental Leaders with the development of specific action plans to address issues and concerns identified in Colleague feedback Provide training and support to all colleagues and leaders Provide support in Colleague coaching and counseling Conduct disciplinary meetings when required Manage and oversee the recruitment process The ability to organize, attend and participate in management and employee functions, representing People & Culture and the Resort accordingly both on and off hotel property Process and maintain confidential information and to properly document information for payroll purposes, i.e. new hire personal information, wage changes, termination, etc. Provide assistance relating to employee relations such as direct line committee organization, employee communication, bulletin boards, employee of the month program, employee picnics, parties and general meetings Follow and enforce policies and procedures Follow all safety policies Manage departmental financial budgeting and month end processes Performs other duties as assigned which are directly related to the responsibilities of the position
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: 3-5 years of People & Culture experience preferred Prior Hospitality experience is a plus Reading, writing, and oral proficiency in English Computer literate in Microsoft Office applications University/College degree in a related discipline preferred Strong organizational and leadership skills Highly responsible & reliable Ability to work cohesively as part of a team Knowledge of federal, state, and local law. Embrace the Fairmont brand promise and luxury in your role and in all your interactions. Foster an inclusive environment where every individual feels valued and respected
Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties , special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property. Our Values Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. Belonging: We celebrate our differences. We support each other and we always stand together. Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic. Diversity & Inclusion Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.