Open Roles
As an Account Services Representative, you are responsible for maintaining all aspects of account management while providing timely and accurate information to the sales team and to the client. This involves working with multiple departments such as Advertising Sales, Inventory, Strategic Planning, Commercial Operations, Finance, and Billing.
You will be responsible for maintaining and monitoring all upfront and scatter deals in the order management system. The role requires developing a strong understanding of our products and capabilities to better develop solutions for advertisers. You will serve as the first line of contact with internal and external entities to ensure proper maintenance of advertisers' schedules.
Key duties include scheduling commercials and coordinating client brand allocations, reconciling account discrepancies, sending flowcharts, and issuing change notices to clients. You will steward deals through careful monitoring of delivery, offer recap packages to clients as needed, and develop strong working relationships with Commercial Operations.
The role involves collaborating with Sales Planner, Account Executive, and Marketing to ensure all marketing elements are properly booked and executed, including identification and resolution of invoice discrepancies and adjustments.